Shipping and Handling

Order Processing

Most orders are prepared within 3–5 business days. This gives us time to confirm the order, inspect the watch and prepare it for shipment.

Once the package has been dispatched, we will send your shipping confirmation and available tracking information.

Estimated Delivery Times

Standard international delivery normally takes approximately 7–14 business days after dispatch. Express delivery, where available, generally takes approximately 5–10 business days.

Delivery times are estimates rather than guaranteed arrival dates. Customs processing, local courier delays, holidays and destination country procedures can affect the final delivery date.

Packaging

Orders are packed in plain protective packaging without unnecessary exterior branding. The watch is secured inside the shipment to reduce movement and protect it during transit.

Tracking Your Order

When tracking becomes available, it will be sent using the contact information provided with your order. Tracking updates may not appear immediately after the shipping label is created.

Customs, Taxes & Import Charges

Import rules differ by country. Any duties, taxes or other charges imposed by the destination country are the responsibility of the recipient unless we have specifically agreed otherwise before shipment.

Customs inspections can occasionally delay a package. If tracking shows an unusual delay, contact our support team and we will review the shipment with you.

Incorrect Shipping Information

Please check your name, address, postal code and telephone number before the order is dispatched. Contact us as soon as possible if something needs to be corrected.

Lost or Damaged Shipments

If a package appears to be lost in transit or arrives with visible shipping damage, contact us as soon as possible with your order details and any supporting photos. We will review the shipment and explain the available resolution based on the circumstances.